The driver was good, but we paid more than 60 euro for what turned out to be a 40 minutes drive, which is a ridiculous amount of money for Madagascar.

Grazie a MadaAssist per avermi aiutato ad organizzare il viaggio in Madagascar in tutto quello che volevo fare in ogni particolare...in tutto, assistenza continua: prima, dopo è durante il viaggio.... consigli, assistenza e risoluzione dei problemi.... meravigliosi

Ich habe eine Nacht im Hotel Kanto in Manja mit Halbpension in Madagaskar buchen lassen. Es hat wunderbar geklappt und vor Ort auch.

Madassist made my vacation absolutely incredible my travel manager olive was so pacient and knowledgeable. Her follow up Was incredible. She made sure I was picked up every step of the way. And also made sure to book activities with enough rest in between. My vacation in Madagascar was the best mainly because of her. Hotels were exactly as described and every service coordinated to the last detail

Our trip to Antananarivo and the west coast of Madagascar (including Tsingy and Kirindy) was superb from start to finish. Our driver and guide were excellent. Arrangements and suggestions from MadaAssist via WhatsApp were prompt and clear. It was a good experience. Thank you!!

MadaAssist have been utterly brilliant! Extremely helpful, polite, patient and efficient. 5 stars are too few! I went on a city tour today with Christian (arranged by MadaAssist) and for 7.5 hours he showed me the entire city centre including some of the seedier bits which are usually interesting. As an ex fly half he could handle himself and I felt totally safe. I would rheartily recommend him and MadaAssist to anyone visiting this fair land.

Acabo de realizar un viaje de 22 dias por Madagascar incluyendo Morondaba, Tsingy, Belo sur, Ifaty, Ranohira, Ranomafana y el canal de Pangalanes, entre otros. La experiencia en general ha sido buena, salvo alguna desavenencia inicial con el precio ya acordado y algunos cambios de hoteles no esperados. La comunicacion con ellos es siempre rapida y facil y el medio de pago seguro. Nota aparte merece nuestro conductor y guia, Antsa, una auténtica joya, además de excelente conductor, siempre amable, simpatico y servicial y comprometido a hacerte todo mas sencillo

The tour was interesting, and the driver was good. However, we feel the travel agency should have informed us in advance about the guides who wait at the park entrances and accompany tourists to geysers and waterfalls. The booking confirmation made no mention of this at all; it only stated that park entrance fees, food, and drinks were not included. When we have no idea how much the guide’s services will cost, we don't know how much cash to bring, since credit cards aren't accepted in places like that.

Easy booking process, very responsive to my queries on what’s app, driver was on time and accomodating. Definitely recommended!

I contacted the agency online and they were prompt in their replies. They were able to suggest the itinerary for me, and were flexible with my requests. The driver was punctual and drove safely. There was no hard-selling.

Hassle free way to see Madagascar.Just tell them what you want to see & do (we did 3days Andasibe National Park area from Antananarivo, Lemur Park & Palace). They put an agenda together & price. All activities had guides & driver managed everything . Our driver was excellent, felt safe in all driving conditions (roads slow & potholed). Communication with company was also excellent-very helpful & reassuring. Would definitely use again.

I had never booked through this company before and was concerned. But the driver was even early and everything was perfect. Absolutely the most amazing lemur experience.

MadaAssist war eine hilfreiche Institution. Antworten kamen immer nach kurzer Zeit und waren hilfreich. Auch Kundenwünsche wurden berücksichtigt und umgesetzt. Der Buchungsverlauf erschien immer transparent und vertrauenswürdig, womit wir MadaAssist uneingeschränkt weiterempfehlen können. Wir waren 16 Tage mit einem tollen Fahrer im Westen/ Südwesten (Belo-sur-mer) unterwegs.

Tout s'est bien passé. bonne communication quand il y a besoin.

My airport transfer was easy to organise and the driver was on time. I would definitely recommend this company

Honnêtement, c'est un service génial qu'il propose. J'ai adoré la fluidité de nos échanges. Ils m'ont mis en relation avec des bonnes personnes gentilles et tout etait clair et bien organisé. Merci pour leur patience ! Juste une idée ! Vous pourriez mettre en place un système pour qu'on puisse faire des dons aux personnes qui nous ont aidés en ligne ? Avec le message pour vous mettre un avis ? Misoatra betsaka

Nuestra experiencia con MadaAssist en Madagascar ha sido fantástica. Viajamos dos amigas y desde el primer momento nos sentimos muy seguras, acompañadas y bien atendidas durante todo el viaje. Queremos destacar especialmente la amabilidad y cercanía de todo el equipo, siempre predispuesto a ayudarnos y pendiente de que estuviéramos bien. Y, sobre todo, queremos hacer una mención especial a Antsa, uno de nuestros guías. Fue una persona excepcional con nosotras: amable, educado, respetuoso, atento y siempre dispuesto a ayudarnos en todo lo que necesitáramos. Nos trató de maravilla y, sin duda, hizo que nuestra experiencia en Madagascar fuese todavía más especial. Nos llevamos un recuerdo precioso de él y estamos muy agradecidas por el trato que recibimos. Como única sugerencia de mejora, creemos que sería importante tener en cuenta el idioma a la hora de asignar los guías. En nuestro caso no hablamos francés y con algunos de los guías que tuvimos fue complicado comunicarnos en inglés, lo que en determinados momentos dificultaba bastante entendernos. Para viajeros que no hablan francés, creemos que sería ideal contar con guías que tengan un buen nivel de inglés. Por lo demás, recomendamos totalmente MadaAssist. Nos hemos sentido seguras, cuidadas y muy bien acompañadas, y nos llevamos un recuerdo maravilloso tanto de Madagascar como de las personas que conocimos durante el viaje.

Excellent service. Driver met me with a sign at arrivals, helped me exchange money and got me safely to my hotel.

I prebooked a taxi from an airport to city center. You start off by talking to a bot, but they quickly switch to a person who gives you a quotation in no time. Everything works smoothly. I'd recommend it and I will most likely use it again.

Excellent. A utiliser sans hésiter. Nous avons communiqué avec Mada Assist pendant plusieurs semaines pour planifier notre voyage. Nous avons finalement réservé avec eux deux 4WD avec chauffeur pour trois jours à andasibe et dix jours pour Morondava, Tsingy et Belo sur mer. Les chauffeurs, Rojo et Louis, étaient excellents, rapides mais très „safe“, ponctuels. Les voitures étaient en très bon état et nettoyé chaque jour. Vraiment que du positif. Je réutiliserai Mada Assist sans hésiter une seconde.

Eqùipe nombreuse si bien qu'il y a toujours une personne pour vous répondre. Ils sont serviables attentifs à vos souhaits, efficaces dans les démarches et recherches. Ils répondent à vos difficultés avec une grande gentillesse. Je chasse à Mada depuis 45 ans, tous les ans et passerai dorénavant par eux pour mes prochains séjours. Je vous félicite de toutes mes forces. Claude

Great service provided through Mada Assist. The car I rented was delivered on time and the drop off was also as smooth as can be. The KIA Sorento that I rented was an excellent choice for the sometimes challenging roads on Nosy Be.

We arranged a birdwatching and wildlife tour through MadaAssist. They were always very responsive to questions and helped us arrange a great tour! I would highly recommend them.

AMAZING! 100 out of 10 MadaAssist customer service is excellent! They are fast to respond, plan and solve anything! The personalized tours where great! And our driver NARY went above and beyond! We are truly thankful for him this past 4 days 🙂 he was an amazing driver, knew the best spots and cared to guide excellent experiences. We had a lot of fun and felt super safe and cared for 🩷 Thanks so much for an amazing trip.

I rented a car with a driver-guide in Madagascar with madaassist! Our driver Herio spoke English perfectly, gave great explanations, and was polite and respectful. We never got bored on the road, and he drives very well! He knows every itinerary thoroughly. If I were to return to Madagascar, I would request this exact driver, and I highly recommend him to any tourists looking to visit Madagascar.

We spent our holiday in Madagascar from July 19 to August 11, 2026. We got in touch with MadaAssist via the internet, and they helped us out perfectly with arranging a car with a driver. We traveled from Toliara to Anatanarivo in 15 days, visiting all the nature parks along our route. We were very satisfied with the car provided (SsangYong Rexton) and the driver. Our driver, Romeo, turned out to be not only a reliable and careful driver but also an excellent guide. He spoke very good English, in addition to French and Malagasy. He truly knew everything about Madagascar and knew good local guides at every place we visited. He also arranged several excellent hotels for us in places that were not listed on Booking.com. He was there every day with a big smile. Nothing was ever too much trouble. We can therefore wholeheartedly recommend MadaAssist. And be sure to ask for Romeo!

MadaAssist is quick in reply, very efficient, they assist you all time along the booking process. Price are good, I will for sure use them again. Good choice

L'esperienza con MadaAssist è stata ottima, utilissima e aggiungerei indispensabile. In Madagascar alcuni provider sono incontattabili via internet, e MadaAssist riesce a offrire un servizio eccellente facendo da intermediario, con un servizio clienti disponibile praticamente a ogni orario. Consigliatissimo!

I organized my trip through Madagascar with MadaAssist, and the entire experience was outstanding from start to finish. The planning was perfect right from the beginning: clear, well‑structured, and fully tailored to my wishes. Every detail was adjusted until the itinerary fit exactly what I wanted. Communication was exceptionally easy — everything was handled via WhatsApp, and I consistently received replies within minutes, no matter the time of day. This reliability made the whole process smooth, stress‑free, and very reassuring. Throughout the journey, the MadaAssist team proved to be highly professional, well‑organized, and genuinely committed to creating an unforgettable travel experience. All transfers, accommodations, guides, and activities worked flawlessly. You can truly feel how much effort the team puts into ensuring that every traveler feels safe, supported, and well taken care of. Their dedication and warm hospitality made a huge difference. A special thank‑you goes to Gael, my driver and guide during the first four days in eastern Madagascar. He was always polite, respectful, and incredibly knowledgeable about nature, culture, and daily life. His calm and safe driving style, punctuality, and flexibility with spontaneous stops made the journey very comfortable. I felt safe and well‑guided at all times, and his explanations enriched every part of the route. On Sainte Marie, I was accompanied by Raelisoa, who made my stay on the island exceptionally pleasant. She was very polite, attentive, and perfectly organized. All activities and transfers were coordinated smoothly, and her friendly, calm manner created a wonderful atmosphere throughout my time on the island. Another heartfelt thank‑you goes to Rojo, my driver and guide during four unforgettable days in western Madagascar. His deep knowledge of wildlife, nature, and national parks was impressive. He was humorous, friendly, and always punctual. His safe driving, experience, and great tips for photo spots and animal sightings made this part of the trip a true highlight.

I booked a private tour with an english speaking driver. MadaAssist provided me with a driver that didn't speak english. Not only that but a driver that had never given a tour before. I was put in danger by them. My car also broke down for two days and they refused to arrange new transportation so I had to hitch hike across madagascar to continue my tour. They were unresponsive, unhelpful and didn't give me what I paid for. Truly one of the worst experiences I've ever had with a tour agency. Do not use them.

We’re a couple who have just returned from a wonderful day trip from Antananarivo, out to Andasibe and back to see lemurs and chameleons. MadaAssist organised everything, starting with pickup and drop off back to our hotel, and a visit to three venues that were all amazing: Mitsinjo Park (for lemurs in the wild), Vakona Reserve (also called Lemur Island – for lemurs again), and Peyrieras Reserve (for chameleons plus more). All three venues were amazing, at each an English-speaking guide was made available and all entrance fees taken care of. Our driver was awesome as well – he had to do a lot of driving as its 3-4 hours drive just to get to Andasibe. All we needed to do was bring water for ourselves, money for tips for the guides (which we were more than happy to give as each one gave us an amazing experience) and money for lunch (we had an awesome pizza in Andasibe). A huge thank you to MadaAssist who made the whole booking process easy, contacted us prior to the day to reassure us all was on track and followed us up afterwards to make sure we were happy. This was a totally seamless experience. Thank you everybody we communicated with at MadaAssist!

La voiture avec chauffeur de MadaAssist étaient déplorables. Le chauffeur a volé de l'argent et s'est saoulé deux nuits de suite (ce qu'il a avoué). Les freins et ammortisseurs de la voiture étaient en très mauvais état et l'assurance plus valable, nous a dit la police! Pourtant nous avions roulé avec d'autres voitures au Madagascar, sans problème ! Après quelques messages de notre part MadaAssist a gentillement répondu et rien fait. Ils devraient s'appeler MadaNonAssist.

We hadden onze auto met chauffeur in Madagascar via internet geboekt bij Mada-Assist en daar hebben we beslist geen spijt van. Alles was tot in de puntjes geregeld. Na een vlucht van Antananarivo naar Tulear reden we langs de mooie natuurparken in 15 dagen terug naar Antananarivo. Onze chauffeur, Romeo, bleek niet alleen een betrouwbare en voorzichtige rijder, maar ook een uitstekende gids. Hij sprak heel goed Engels, naast Frans en Malagassisch. Hij wist werkelijk alles over Madagascar en kende op iedere plek waar we waren goede lokale gidsen. Hij regelde ook enkele uitstekende hotels voor ons, op plekken waar die niet op Booking.com stonden. Hij was er iedere dag met een grote smile. Nooit was iets teveel. We kunnen MadaAssist dus van harte aanbevelen. En vraag dan naar Romeo!

Thank you! We were met at the airport timeously by our driver, very friendly and helpful. Unfortunately, he had to wait about 2 hours for us as our luggage was stuck in the plane. This took a long while to sort out but he waited patiently, letting my husband sit in the car as it was very hot. Thank you for your assistance!😊

Very good experience and Rojo has been an out standing driver! I suggest it

Well organized service, prestations fully compliant to the description, and reasonable pricing which frees your mind.

Have used them recently for an airport transfer in Antananarivo. There was a person at the airport entrance waiting for us with the name display, later he introduced to the driver. The car was in good condition and the driver was friendly. I have another trip booked with them in Nosybe, hoping for a good transfer as well. Overall I felt it was easy to book through their WhatsApp platform, the customer service team is quick in their response. No hassle with bargaining, and I felt their prices are quite reasonable compared to the other operators. Overall it was a good reliable service. Recommendation: I would have preferred if there was air-conditioning offered by the driver, but we did not request him either, you can feel the smoke and dust of the place.

MadaAssist is making a great difference during my trip as a solo traveller in Madagascar. Reasonable prices, impeccable and very professional drivers, and helpful and quick response. I would certainly reccomend this company 😀

Très professionnel a l'écoute communication facile réponse rapide vraiment merci je recommande et désormais je passerai par MadaAssist pour nos prochain voyage.

On time, great ride, good price, all around good experience.

Our itinerary was put together very well, and our requests for changes were accommodated. Everything ran smoothly; the services provided in the national parks and the accommodations were perfectly tailored to our wishes, as were the local guides arranged for us. The excellent service provided by our driver, 'Dina', deserves special mention—it was outstanding!

Great service. My flight was 1.5 hours late, and the driver waited.

I used MadaAssist for a trip yesterday. They are excellent. On time, safe drive, good car, friendly driver...... I recommend strongly!

Excellent service, they are quick to respond and the option of communicating through WhatsApp really makes things easier and quicker. My flight was delayed and Via WhatsApp I was able to quickly make the needed changes. I will definitely use them again for my airport transfers.

Bien accompagné du début à la fin et le choix du guide !! Un bijou. Vraiment à l'écoute et équipe professionnelle et reactive ! Demander absolument Dina pour vos trajet Tana-Morondava à MadaAssit !

Fast and very realisable. I booked my taxi shuttles with MadaAssist and they responded very fast and planned everything. The drivers were reliable and also reactive when I had to chance my plans last minute

La mejor agencia de Madagascar. Buena comunicación, organización y puntualidad. Hemos tenido una buena experiencia visitando el parque nacional de Andasibe desde Antananarivo. Recomendable!

Bonne agence, très cordiale et flexible 🙂

Agenzia molto affidabile, precisi,puntuali e molto presenti per ogni tipo di richiesta... Il nostro autista Rojo, semplicemente fantastico!!! Contattatelo, riescono ad organizzare perfettamente quello che volete👍👍👍

If you're coming to Madagascar, use this service. Made planning soooo much easier